Jackfield Tile Museum – Interactive Gallery Interpretation

The Museum wanted to create an engaging display with detailed interpretive information about 1600 artefacts which didn’t clutter the displays with individual object labels.  The situation was further complicated by a need to find and implement a solution in an extremely short timescale. To assess how best to achieve their objectives, they issued an Invitation to Tender to various organisations.

After attending a meeting to discuss the challenges and requirements, Heritage Interactive submitted a response based on a bespoke kiosk design with 22 inch Projected capacitive multi touch screen. The proposed software included accurate virtual reproductions of the gallery displays allowing visitors to access detailed information on any of the artefacts on display.

Following a successful tender, the contract was awarded to Heritage Interactive, who subsequently delivered the project on budget and more importantly within the timescales.  The software uses a user tracking tool which records the number of users and average dwell time for the Museum, enabling them to measure the engagement effectiveness.

An intuitive search function was developed to make it easy for visitor to explore the extensive collection, visitors can search by; category, manufacturer, designer, technique, keyword and even colour.

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According to Dr Matt Thompson, Senior Curator at the Museum,

We had a fairly complex project proposal and some very specific desired outcomes. Heritage Interactive were flexible, professional and able to meet our needs. Software was specifically developed for the collection we were interpreting, including a very intuitive Content Management System, and bespoke housing for the interpretation screen were designed and commissioned by Heritage Interactive.

A high degree of support was provided when installing and carrying out initial trails. In all, it was a pleasure to work with such an enthusiastic and professional team.


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